Some of you may know - I speak the Spanish.
I am alright - if you don't see me and just hear me, some may say I sound as though I am from a Spanish speaking country.
However, I am boycotting. Because of yesterday.
We have a facility in Reynosa. (Mexico)
My friend Amy our safety director has to try and train these people on procedures we use.
Two problems - language barrier and we are doing this via phone.
So she asks me a week in advance if I can help her train our doctor and his nurse on our accident/injury log - SHEMIS.
FYI - doctor trained on this already.
I say sure, get a guide translate it - appears pretty easy.
It's not if you don't freakin' listen!!!! IF ANYONE WHO SPEAKS ANOTHER LANGUAGE SAYS OK I UNDERSTAND TO EVERY QUESTION YOU ASK - UNLESS YOU CAN SEE THEM - VERIFY IT!!!
We spent ten minutes on one screen only to find the doctor was on the wrong one. Did I mention he speaks some English?! And guess who figured that out?! The nurse who speaks no English.
OH MY!!!
I love my ability to speak another language, I love the culture I do!!!!
BUT I am so tired of people not being up front about not getting stuff.
I understand it's embarrassing to say I don't get something, especially when there is a language barrier but my god - we are here to help. We come in peace. OK is not a valid answer. I will not accept it anymore. I want concrete sentences in response to my questions.
So for tomorrow I have decided no espanol.
Unless it's for fun - cause work Spanish - it's no good.
I know some of this may seem silly to vent about but kids - one of my primary duties is translating and I am so tired of people not listening and then saying I didn't say it right. Amy by the way speaks a little Spanish so she can back me up. I said everything right - people just weren't listening.
Thank god for nurse Nora. Girl power.
Thursday, September 16, 2004
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